SHIPPING & RETURNS

SHIPPING

All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

All parcels are shipped with Australia Post & Australia Post Express. 

DOMESTIC SHIPPING (WITHIN AUSTRALIA)

Standard shipping: $12 (approximately 3-15 business days) 

Express shipping: $17 (approximately 2-10 business days)

Any orders over $150 will receive free standard shipping. 

New Zealand: We offer a flat rate shipping fee of $25 (AUD) for our New Zealand customers.

INTERNATIONAL SHIPPING

Our flat rate international shipping fee is $40 (AUD).

Estimated delivery times for your country can be found here: https://auspost.com.au/service-updates/international-delivery-times

Please note that International orders may be subject to additional customs, taxes and duties, and these are the sole responsibility of the customer.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you have any further questions, please don't hesitate to contact us at longgonevintage@gmail.com.

RETURNS

All sales are final and we do not offer returns or refunds. Most of our items are worn/used and may show signs of wear. It is important that you check the photos and measurements provided before you place an order. If you have any specific questions regarding an item, please feel free to contact us via instagram or email.